Operations Generalist

Palmetto, FL

Full Time

Operations

Mid Level

Job Title: Operations Generalist
Employment Type: Full Time, 40 hours/week
Reports to VP of Operations
FLSA Status: Exempt

Who We Are

LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God. By annually producing 20+ events and providing financial education to thousands around the nation, we do just that.
We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!

Opportunity:

The Operations Generalist plays a vital role in supporting the Operations Department by managing and executing administrative and operational tasks for Life Surge and SurgeU. This position ensures data accuracy, assists with event coordination, and enhances overall operational efficiency. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple tasks in a fast-paced environment.

Responsibilities:

Operations & Administrative Support

Maintain and update the Key Performance Indicator (KPI) Tracker to monitor operational performance.
Create and manage NCR forms for Impact Class Signups at Life Surge and Wealth Surge.
Perform data entry and maintain records for contracts and applications related to Life Surge and SurgeU.
Ensure accuracy of contact records by deduplicating contacts in HubSpot.
Support LifeSurge event operations by managing printing needs and assisting with documentation.
Provide general administrative support to the Operations and IT teams.
Maintain and update company intranet to ensure data accuracy and system functionality.
Provide front desk coverage as needed, representing LifeSurge and SurgeU with professionalism.
Manage and maintain SharePoint files.
Project & Task Management
Oversee and execute various printing tasks as required for LifeSurge and SurgeU.
Serve as the Asana administrator, ensuring tasks and projects are effectively tracked and managed.
Audit Asana to ensure due dates are met, tasks remain up to date, and deadlines are consistently achieved.
Regularly review Asana users and team structures, ensuring accurate role assignments and the removal of inactive users.

Qualifications:

Strong organizational skills with exceptional attention to detail.
Proficiency in HubSpot, Asana, Microsoft Office Suite (Excel, Word, Outlook), and other relevant tools.
Ability to manage multiple priorities and meet deadlines efficiently.
Excellent communication and problem-solving skills.
Experience in an administrative or operations support role, preferably in even management, education, or corporate operations.

Benefits:

Health, Dental, Vision, Life, Holiday and Paid Time Off.
Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.
High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment.

LIFE SURGE is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.

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Operations Generalist

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